Plans and agent limits

One account subscription covers included Mobile Agent usage and access to dedicated agents. Dedicated cloud infrastructure and model usage remain separate metered charges. Mobile Agent runs on shared infrastructure and does not occupy a dedicated-agent slot.

Free includes 25 carrier units per calendar month and no voice notes or generated media. Free allowances reset monthly at midnight UTC on the first day of the month. Only Basic and Pro texting resets daily at midnight UTC, with no monthly texting cap. Media, voice, and all other tool allowances reset monthly. Basic messaging is capped at 50 units per UTC day; Pro at 200 units per UTC day. Incoming and outgoing messages consume carrier units. Telephone calling is not included.

Basic

Basic costs $5.99/month and includes 50 Mobile Agent carrier units per day, plus 5 images, 8 video seconds, 5 music clips (30 seconds each), 2 songs, and 60 voice-note minutes per month, plus access to one active dedicated CPU agent. That agent includes the assistant workspace, voice and chat, notes, research, connected services, approvals, and supported tools.

An agent counts toward the active limit while it is provisioning, starting, running, stopping, stopped, or terminating. A stopped agent still exists and retains its disk, so it still occupies the single active-agent slot.

Basic managed model usage includes the service charge shown in current pricing. You can instead select BYOK and pay a supported model provider directly.

Pro

Pro costs $19.99/month and includes 200 Mobile Agent carrier units per day, plus 25 images, 16 video seconds, 15 music clips (30 seconds each), 5 songs, and 300 voice-note minutes per month. It supports multiple dedicated agents and allows CPU or GPU at launch. An eligible GPU launch can host Voice Studio or run compatible open-weight models, including Gemma variants that fit the selected GPU and its available memory.

Every running agent has its own compute charge. Separation is useful for independent work, home, customer, or project contexts, but it is not a way to share one runtime bill across several agents.

Team

Team may appear in product material as coming soon. Do not plan production access around a Team feature until the plan is selectable in checkout and its workspace controls are available.

Subscription versus usage

Included mobile usage is shown in your dashboard. SMS segments and RCS messages use one carrier unit; MMS uses three. Usage remains capped unless additional usage is enabled. Dedicated usage is separate from these included allowances.

The invoice can contain three layers:

1. the recurring plan subscription;
2. reconciled cloud infrastructure usage;
3. managed model usage.

BYOK model charges appear at the model provider rather than in Pneum.ai managed-model totals.

Changing plans

Open Cloud Console → Billing → Plan to compare or change an available subscription. Review the confirmation carefully. A downgrade cannot make an existing environment fit a lower limit by itself; stop and terminate unneeded agents before relying on the lower plan.

See plan limits reference for a compact comparison and usage and invoices for billing-page details.